Privacy Policy

Last updated: 9 October 2026

This Privacy Policy explains how PujaGhar.online may collect and use information when you visit our website, contact us, book puja services, or purchase samagri through our online store.

Owner review required: Please review and replace any bracketed text before relying on this policy. The owner should confirm the legal business name, operating address, privacy contact details, payment providers, delivery partners, analytics or marketing services, retention periods, and any legal requirements that apply to the business.

Information we may collect

Depending on how you use the website, we may collect:

Account information: name, email address, billing or delivery address, phone number, and login details when you create an account.
Contact information: your name, email address, and any information you include in a contact-form message.
Booking information: details needed to arrange a puja service, such as your name, contact details, preferred date or time, location, service selections, and other information you choose to provide.
Order information: details connected with WooCommerce orders, such as products purchased, billing and delivery details, order status, and communications about the order.
Technical information: information that your browser or hosting environment may provide, such as IP address, device or browser type, and basic website activity.

How we use information

We may use information to:

respond to questions and requests;
arrange and manage puja bookings;
process, fulfil, and support orders;
send service-related messages about bookings or orders;
maintain accounts and provide website functionality;
prevent misuse and protect the website; and
meet applicable legal, accounting, and record-keeping obligations.

We will not use your information for unrelated purposes without a lawful basis or, where required, your consent.

How information is protected

We take reasonable steps to limit access to personal information to people and service providers who need it for the purposes described in this policy. No method of transmission or storage can be guaranteed to be completely secure. Owner review required: Confirm the specific safeguards and access controls used for this website before adding more detailed security claims.

When information may be shared

We may share relevant information with service providers that help operate the website, process payments, host the website, deliver orders, provide booking support, or send necessary communications. We may also share information when required by law, to protect rights and safety, or as part of a business transfer. Owner review required: Add the names or categories of the actual payment providers, delivery partners, hosting services, email services, analytics tools, and other third parties used by the business.

We do not claim that information is sold or shared for advertising purposes. Owner review required: Confirm whether any advertising, analytics, remarketing, or marketing service receives personal information.

Cookies

The website may use cookies and similar technologies required for features such as account login, shopping-cart operation, checkout, security, preferences, and website performance. Third-party services used on the website may also set cookies. Owner review required: Confirm the cookies and third-party services actually used, and add any required cookie choices or notice.

Data retention

We keep personal information only for as long as reasonably necessary for the purposes described here, including completing bookings and orders, resolving disputes, maintaining business and accounting records, and meeting legal obligations. Owner review required: Set and publish specific retention periods after reviewing the business and legal requirements.

Your requests

You may ask us to provide access to personal information we hold about you, correct inaccurate information, or delete information where deletion is legally available. You may also ask us to restrict or object to certain processing where applicable. We may need to verify your identity before completing a request, and some information may need to be retained for legal or operational reasons.

To make a request, contact us at sarmahnitish@gmail.com. Owner review required: Confirm this is the correct privacy-request contact and add an alternative contact method if needed.

Children’s privacy

This website is not intended to knowingly collect personal information from children without appropriate involvement of a parent or guardian. Owner review required: Confirm the age-related policy that applies to the business.

Changes to this policy

We may update this Privacy Policy when our services, website, or legal obligations change. The updated version will be published on this page with a revised “Last updated” date.

Contact

For privacy questions or requests, email sarmahnitish@gmail.com. Owner review required: Confirm the business identity and contact details before publication as a final legal policy.